42: Top Questions for Vetting a 3PL with Michael Sene from Deliverr

Episode 42

This is part 2 of our 3PL series, as we are on the hunt to find a 3PL provider. If you weren’t able to follow this series, please go back and listen to part 1.

In this episode, we will be interviewing Michael Sene, the director of sales and partnership of Deliverr. Deliverr is a 3PL service specializing in fulfillment like Amazon, eBay, Walmart, Shopify, and Wish.

Let’s dive right in and learn more about Deliverr and how they may complement our business.

[00:01 – 04:18] Opening Segment

  • Michael talks about his career background
  • Michael talks about Deliverr and his journey in it

[04:19 – 15:47] 3PL Through Deliverr

  • Michael talks about what 3PL really is
  • Michale explains the process of sales from the Deliverr perspective
    • Integrate thorough Sellbrite or plugin directly to Deliverr
  • Cost involves getting a unit to Deliverr and out into the M-User
  • The only transparent Logistic Provider that list their pricing publicly on the page
  • Fast Badge platforms in Deliverr
  • Increase opportunity just by offering fast shipping badges
  • The request for the Seller Fulfilled Prime Badge on the merchant program

[15:48 – 24:48] Size and Location of the Warehouse

  • 45+ location across the country
  • Located based on population density
  • If a seller wants to ship in a large order, how many warehouses will they be sent to?
  • Shipping Zone Process
  • Michael talks about why Deliverr doesn’t enable returns
  • Michael shares about Deliverr’s SLA Process
  • Michael talks about the storage fees on Q4
  • Intermediary between FBA

[24:49 – 29:09] Diversifying Risk

  • Customers account on partnership eCommerce
  • Michael talks about the possibility of International Shipping in Deliverr
  • Michael talks about the steps to get sign up in Deliverr

[29:10 – 34:39] Diversifying Risk

  • Main Question in Vetting a 3PL
    • How it supports and handles cancelation from the buyers
  • Lightning Round segment with Michael
    • Favorite book: Factfulness by Anna Rosling Rönnlund, Hans Rosling, and Ola Rosling
    • Hobbies: Hiking, Football
    • Successful e-commerce entrepreneurs vs people who give up: Deep Curiosity
    • How to Connect with Michael – links below

Resources Mentioned:

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Connect with Michael on Linkedin and Facebook . or Email him at msene@deliverr.com

Connect with Kevin on Facebook, Twitter, and Instagram . or visit his website at maximizingecommerce.com to download a free checklist to learn more about international selling.

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